Frequently Asked Questions
Everything you need to know about shopping with Geepas UK.
What is the standard delivery time for UK orders?
We offer standard delivery within 2-3 working days for most UK mainland addresses. Next-day delivery options are also available if the order is placed before our daily cutoff time.
Do Geepas appliances come with a warranty?
Yes, all Geepas products come with a standard 1-year manufacturer’s warranty. Many of our home and kitchen appliances are eligible for an extended 2-year warranty if registered on our website within 30 days of purchase.
What is your return policy for home appliances?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging and unused condition for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to the courier's website to monitor your delivery progress.
How can I contact customer support if my product is faulty?
If you experience any issues with your appliance, please contact our UK-based support team via the 'Contact Us' page or email us directly with your order number and a description of the fault.